Operations Support Project Manager

01 Apr 2019

DB Best is seeking an Operations Support Project Manager to become a leader of our international support team. We’re a company operating in Ukraine with a head office in the US. We’re focused on Apps Development, Data Management, Modernization, and Cloud.

As an Operations Support Project Manager, you’ll join our strong Project management division. One of your key duties will be to ensure enterprise-level assistance to our clients. You’ll monitor the daily performance of your team, analyze processes and come up with possible improvements. If you’re ready for troubleshooting and starring under pressure, our team will be glad to have you on board.


The following experience and skills will be a great help in your high performance on the position:

  • 2 years of experience in Project management or Operations support
  • Bachelor’s or Master’s degree in computer science or another tech discipline
  • Team management expertise
  • Excellent communication, organization, time-management and leadership skills
  • Strong analytical and problem-solving skills
  • Risk management and requirements management experience
  • Deep understanding of software development life cycle
  • Ability to prioritize and execute tasks in a high-pressure environment
  • At least Upper Intermediate English level

Will be a plus

That would be great for our Operations Support Project Manager to be also experienced at:

  • Working on database management projects
  • Process development, tools development
  • People coaching or staff development


You’ll have the following activities on your list:

  • Leading Operations support team
  • Providing customer support on a daily basis
  • Ensuring a high customer satisfaction level
  • Monitoring and control of daily team activities
  • Troubleshooting problems that come up during project execution
  • Ensuring the efficiency of processes in place and working on improvements
  • Risks monitoring
  • Staff coaching
  • Communication with other company’s offices in EMEA and the US
  • Following the company’s processes and reporting to the top management

DB Best Offers

  • Skill-up opportunities
  • Visiting position related conferences and courses for self-improvement
  • Comfortable offices in the city center
  • Lunches, snacks, and drinks available
  • English classes
  • Competitive salary and tax assistance

DB Best is the perfect environment for you to grow your skills, understand new technologies, skill-up as a lead, and work with some of the world’s biggest names. We’re always seeking inquiring minds. Don’t hesitate, just send us your CV. And let’s talk!


Kharkiv, Ukraine Send Resume


DB Best is internationally known for comprehensive data-management services, database development and migration, and the creation of highly successful web and mobile systems. Hundreds of customers from all over the world rely on our developers and architects for cost-effective strategies in migrating and modernizing their on-premises and cloud assets every day.

Our expertise covers all major databases, including SQL Server, Oracle, Sybase, IBM DB2, PostgreSQL, MySQL, and Access. Unlike smaller, narrow-focused competitors, our developers can choose among many development platforms, including iOS, Android, Windows Mobile, PHP, ASP.NET, and Java.

As a Microsoft Gold Partner for five years running with competencies in Application Development, Data Analytics, Data Platform, and Cloud Platform and an Amazon Web Services Consulting Partner, we have the experience to make our customers successful.

DB Best has rapidly become one of America’s fastest growing companies, as recognized by our presence on the prestigious Inc. 500 list in 2012. Originally started in Silicon Valley as a two-person team by Dmitry and Irena Balin, DB Best now has hundreds of employees in five countries, including our headquarters in Redmond, Washington, and locations in San Francisco, the UK, Israel, Poland, and Ukraine.


We’re always looking for amazing people to join our team. Want to work with us, but couldn't find an appropriate opening?
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